Self-paced online education

Setting Up

Plan the everyday workings of your clinic, including premises, patient systems, data protection and daily operations.

The full course

All 4 modules of Setting Up, 8 learning hours, with 12 months of access.

£95

What the course covers

Every module below is included in the one course price.

Check entry requirements
  1. 1. Premises, Clinic Environment and Operations

    Compare premises options and consider leases, privacy, accessibility, workflow and emergency access.

    Included in the £95 course

    What you will study · 3 lessons
    1. Home clinic, commercial premises and mobile considerations
    2. Planning, lease, landlord, privacy and accessibility
    3. Clinic workflow, environment and emergency access
  2. 2. Governance, Policies and Patient Systems

    Explore clinic policies, operating procedures, consent, complaints, incident processes and patient communications.

    Included in the £95 course

    What you will study · 3 lessons
    1. Policies, SOPs, version control and audit calendar
    2. Consent, records, complaints and incident process
    3. Booking, payment, refunds and patient communication
  3. 3. Data Protection and Digital Systems

    Understand data-protection principles, privacy notices, digital patient systems, retention and access requests.

    Included in the £95 course

    What you will study · 3 lessons
    1. UK GDPR principles, ICO considerations and privacy notices
    2. Patient record, image, booking and payment systems
    3. Cybersecurity basics, retention and access requests
  4. 4. Suppliers, Stock, Waste and Equipment

    Review supplier checks, stock control, cold chains, traceability, recalls, waste and equipment servicing.

    Included in the £95 course

    What you will study · 3 lessons
    1. Supplier due diligence and ordering
    2. Stock expiry, cold chain, batch traceability and recalls
    3. Waste contractors, equipment servicing and device records

Learning hours and certification

8 hours of structured learning across the complete subject. A course certificate requires completed learning, a passed final theory assessment and a submitted evaluation. Individual module completion certificates are separate.

ECHO is CPDUK Member Organisation 50537. Membership does not mean individual courses are accredited, and theory certificates do not certify practical competence.

Assessment and certification

Before you choose

All prices include VAT. Review your selection and total before payment. If you would like help choosing, ask us about your options.

Online theory includes 12 months of access. Practical training and mentorship are separate.

Your next step

Begin your learning with ECHO

Study online theory at your own pace, or ask us about one-to-one practical training.